Medical Billing Software: Starting A Medical Business
As demand for health services increases, the medical billing
business has grown by leaps and bounds the past decade. Learn how to
start this business.
A medical billing service helps physicians obtain payment from insurance
carriers and patients by handling insurance claims, and provide information
to help physicians to more effectively manage their practice.
Medical billing is a business that can easily be done at home, even
on a part-time basis. However, running it as a business takes more than
just the technical know-how: you need to know how to manage and run
a business, market and promote to get clients, and possess financial
savvy to turn it into a success.
It is a business that has grown by leaps and bounds in the past decades.
While demand is great, competition in the medical billing market is
fierce. While there are a number of large and well-established firms
dominating the market, the medical billing business has a lot of room
for a small and home-based business entrepreneur.
Knowledge and Skills Needed to Start the Business
As a medical billing professional, you will provide the following services:
Preparing either electronic or paper claims to insurance companies,
such as Medicare, Medicaid, and third party insurance's, such as Blue
Cross Blue Shield, Humana, Great West, etc.
Entering patient information into the software
Mailing patients’ statements
Posting payments
Following-up on all unpaid insurance claims, as well as appeals and
denials
Conducting "soft" collection on non-paying patients (e.g.
making phone calls and sending out past due statements)
Submitting reports to the doctor (e.g. number of patients per month,
etc.)
Handling all patient billing inquiries
Medical billing is a business that requires specialized skills and knowledge
that can only be gained through education and training. The first step
when planning to enter this business is to enroll in coding and billing
courses at your local college or a reputable home study program. For
example, Purdue University’s Professional Development Studies
offer an Administrative Medical Specialist course that covers medical
billing for $1,395. Professional Career Development Institute http://www.pcdi-homestudy.com
offers a medical billing course for $789.
When choosing your educational institution, make sure that the course
offered will cover the following aspects of medical billing:
Learn basic medical terminology (e.g. key systems of the body; building
medical words with prefixes, suffixes, and combining forms) ·
Understand an insurance claim’s lifecycle (e.g. developing the
claim; procedures for patient interviews)
Basic claims process for medical insurance and third party reimbursements
(e.g. how to manually file claims; general billing and optical scanning
guidelines; reporting diagnoses: ICD-9-CM codes; tracing delinquent
claims)
Using common insurance forms ·
Introduction to the national diagnostic and procedural coding systems.
·
Become acquainted with medical office computer software · Procedures
and steps to appeal denied claims.
CPT (Introduction, Guidelines, Evaluation and Management Specialty Fields
such as Surgery,
Radiology and Laboratory) - understanding Medicare
The key to longevity and success in this business is to gain the trust
and confidence of your clients the doctors. Billing is the lifeline
of doctors; hence they will only give their account to you if they are
confident that you know how to bill their claims. They will not outsource
their billing to someone coming in to this business with no experience
or skills, as you may jeopardize the doctor’s chance to collect
their income. Be prepared to provide references to potential new clients.
Starting a Medical Billing Business
Starting this business is just like any other business: you need to
plan for it, set it up, know how to market your venture and sell to
potential clients, manage the business and provide the best customer
service that you can. The steps to starting a business entail the following:
Prepare a business plan. This is your roadmap to success. It will help
you think through what you need to make the business a success, the
resources you need to have, and the constraints you are faced. It will
help you understand your market and determine your competition.
Decide on a form of business. You can choose to have a sole proprietorship,
partnership, a limited liability company (allowed in the some states
in the U.S.), or a corporation. Learn the advantages and disadvantages
of each business form, and find which one is suited for you.
Complete your business registration requirements, and other permits
and licenses. This includes choosing a name for your business. Even
if you will work from home, it is best to operate with all the legalities
covered.
Check out zoning requirements, particularly if you are operating a business
from home. This is particularly crucial if you will be seeing clients
in your home office, setting up an outside sign to announce your business,
and will require constant parcel deliveries. Find out from your county
or area if a home business is permitted, and what kind of businesses
is allowed to be operated from home. If you don’t cover your ground,
a complaint from your neighbor about too much traffic coming into your
home can jeopardize your entire operation.
Set up your home office. Decide what part of your house you can use.
A room would be best to help you keep all your files and records in
one place. Get all the equipment you need, from computers to an additional
phone line installed.
Prepare your family. Get your family to support your decision to work
at home. If you have children, plan on how their care could be provided
when you are busy with your business.
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